In some cities/neighbourhoods, the problem of mice is very recurrent. Some property managers have therefore introduced quarterly or half-yearly treatments in their buildings. Finding a mouse in your house or flat is not uncommon and there are several solutions to this problem.
If you see a mouse or mice in your flat, you should check and send us all the following information in order to consider the best solution :
- In which room did you see the mice? Have you seen one or more mice and for how long ?
- Are the mice also present in the common areas of the building (staircases, inner courtyard, garbage room, at your neighbors') ? This is essential because it will help us determine the type of intervention required.
- Do you see any holes in the floor, skirting boards or walls that could be an entry point for mice? You should try to fill them in (with tape, a cloth, etc.) and then send us a photo.
- If you have seen a notice in the building for a pest control campaign, please send us the information to support.france@joivy.com
As these pests are mainly attracted by food, please store it all in airtight containers. The rest of the flat must be clean (no crumbs on the floor, no food out of the fridge, and so on) and your bins must be taken out regularly (at least every 48 hours). This should prevent new pests from entering the flat once the apartment has been thoroughly cleaned.
We also suggest that you set traps to catch them (mouse traps, boxes, etc.). You can also put a product that repels mice in the corners of your home and all around doors, cracks and other openings. For example, mice do not like mint and peppermint. You can put peppermint oil all around your home or plant a few mint plants near your windows and doors.
If the problem persists, please contact our technical team immediately via support.france@joivy.com with all the steps you have taken and the points of entry of the mice into your flat.