In general, cockroaches appear as a result of sanitary problems in the flat and/or building and are attracted by humidity. If you see cockroaches in your flat, you should provide us with the following information in order to determine the best solution :
- In which room have you seen the cockroaches and for how long?
- Are the cockroaches also present in the common areas of the building (staircases, inner courtyard, garbage room, at your neighbours') ? This is essential as it will help us to determine the type of intervention required.
- Are there any holes in the floor, skirting boards, walls, bathtub ? Have you tried to plug them?
As these pests are mainly attracted by food, we suggest that you store it in airtight containers. The rest of the flat should be clean (no crumbs on the floor, no food out of the fridge, and so on) and your bins should be taken out regularly (at least every 48 hours). Once the flat has been thoroughly cleaned, this should prevent new pests from entering the flat.
We suggest that you install poison to eradicate them (which you can buy in supermarkets). As cockroaches are also attracted to dampness, it is advisable to air and clean rooms where dampness is present (bathroom, kitchen toilet, with the dishwasher, etc.).
If the problem persists, please contact our technical team immediately via support.france@joivy.com with all the steps taken and the points of entry of the cockroaches into your flat.