Before attempting to adjust the temperature or fixing a problem with your boiler, you should identify which type of boiler you have.
Old boiler
This is called an old boiler because it does not have a digital interface. Instead, it has manual thermostats for hot water and heating, and a needle pressure gauge.
Please consult this help page with this type of boiler.
Digital boiler
This is called a digital boiler because it has a digital interface. It is operated via a central digital display which allows you to control the temperature and the different settings of the boiler.
Please consult this page for how to operate your digital boiler.
If you have doubts, please reach our technical team via support.france@joivy.com with a picture of the front of your boiler and the pipes below to see its current configuration.