Damp on the walls can have multiple origins and consequences on your health. It is therefore necessary to have the right diagnosis to get rid of the problem on a long-term basis.
Have mould patches come about on your walls or ceiling?
First of all, you will need to work out where the mould is coming from. In certain cases, the stains or patches will be due to a specific incident when the surface was exposed to water. For example, a window could have been left open while it was raining and the wall could have become wet as a result.
If the patches are very small and you do not see any traces of a leak or a damp patch, you can clean these off using a sponge.
The cleaning process:
To get rid of mould on the walls, the it is advisable to use a product containing bleach :
- Use some rubber gloves and a mask to prevent you from coming touching the bleach or inhaling the fumes
- Dilute some bleach or white vinegar in some water
- Pour the mixture into a spray bottle
- Spray it on the patches of mould.
- Rub the surface with a sponge
- Keep doing this until the surface is clean
Mould patches have appeared on your wall or ceiling and the surface seems to be damp :
If the walls or ceiling of your property that have been affected by mould seem to be damp or you can see small drops of water near to the mould patches, there is potentially a leak. If you notice this, please immediately get in touch with our technical team via support.france@joivy.com making sure to explain the following :
- Where are the mould patches and how long have they been there for?
- If the mould patches are on the ceiling, does it appear that a leak is coming into the apartment from one of the floors above?
- If the mould patches are on the wall, is this wall adjacent to a water outlet such as a bathroom or the kitchen sink?